Why Push Push Around?

-

My brother had lost his wallet on Sunday at the vicinity of Kallang MRT Station. I am a little surprised by the “little pushy actions” by SBS Transit Ltd for his lost Season Pass.

It was not stated on the SBS Transit website on how the lost Season Pass could be replaced, so I helped my brother to call the SBS Transit hotline at 1800-2872727. I was referred to Transitlink hotline at 1800-2255663, as the officer told me that the website did not state about how the Season Pass could be replaced.

My brother called the hotline, only to discover that he could only report the loss of his NSF Concession Pass, but not his SBS Season Pass. If this is the case, why did the officer at SBS Transit directed me to them in the 1st place? Are the staff well-trained in such situations? Also, the officer who attended to me, his accent does not seem to be a local to me.

I have told my brother to head down to the SBS Transit HQ to report the loss and get a replacement. I wonder how this is going to turn out. Is my brother going to be pushed around again?

I hate it when such organisations push around their responsibility. Personally, I feel that SBS Transit should be responsible as they are the issuer of the Season Pass Card.

Comments

Post a Comment

Popular posts from this blog

Pantang- Meaning Things Not To Do In Hokkien

-
Image
There are certain things which some Chinese are pretty particular with:- Happy and sad events can't clash together within 100 days to a year. If a relative or loved one were to pass away, the immediate family member can't attend a happy event, like wedding & housewarming. The Teochews treat their eldest male grandchild as their youngest son. If you are getting married & your friend who is getting married invites you to his wedding, u are not allowed to attend. The old people say happy events clash. The red packet can't be given twice for a happy event. Likewise for the condolence packet. One should not give shoes or lamp to a birthday boy or gal, as it is believed that you may bring the person to his deathbed. These are some interesting stuff to share, especially to some blog readers who are not living in a place filled with Chinese.
Read more

Movie Outing Plan With Fellow Blogger Friends

-
Image
This post has been posted on Monday, 9 Jan 2006 at 9.56am & edited on Monday, 9 Jan 2006, 7.05pm. I am trying to plan for a movie gathering, with the option of these two movies in mind. I guess Darling, SR & Rich want to watch "Memiors of A Geisha", especially after the ladies were so engrossed in the book at MPH during our last meeting. It can be afternoon or nite show, but afternoon is preferred as I would like to avoid the crowd shopping for CNY goodies & clothes. I would like to call the following people. Darling Richard Rebecca Krys (Darling, please help me ask her, scared she not reading this!) Darling's sis ( Darling, u can ask your sis along) My cousin, Jolene ( wonder if she is busy with her new house interior design) Dates & Time Slots For Choices 19 Jan 2006 (Thu) nite 20 Jan 2006 (Fri) nite 22 Jan 2006 (Sun) afternoon & nite 23 Jan 2006 (Mon) nite 25 Jan 2006 (Wed) nite 26 Jan 2006(Thu) nite 27 Jan 2006 (Fri) nite We can have our dinner/lun...
Read more

House Visiting & AVietnamese Girlfriend For Me??

-
Image
I started my day early today at 8.30am. I was helping my mum with the flower decoration & slept at 1am last night. Had received CNY sms messages from my ex colleague, LS, Angela, Rebecca, Darling, Caifeng, Huixuan, Huiyu, Mac, Jaslyn, Joey, Candy , Kelvin, Rich & Mike. Thanks for all your well wishes, my friends. The 1st stop was at my grandma's place, which we were lucky to get a cab almost immediately after waiting for just a short while. In the ride, my mum & I were chatting casually about some issues that happened in S'pore recently, when we actually touched on the old cobbler cheating Vietnamese gals to be his bride. The cabby told us an incident that happened to his friend. His friend, a guy aged 39 had married a Thai gal aged 23 some years ago. Soon after, they became parents to a baby boy. When the boy turned 3, the gal took away the money in the joint bank account with her husband. The savings totalled to about $100,000, which the guy had saved for years fr...
Read more