First Day of Volunteer E-Filing Session
Yesterday, I was at The Serangoon CC to kickstart the 1st session of the volunteer e-filing session. There was an unexpected crowd of about 50 taxpayers waiting to file their tax returns, as a result, Paul didn't have the opportunity to take his toilet break. This was a small matter. There were several hiccups, which I felt could be resolved if the volunteers (Please note that no names are mentioned) have been paying attention in the training sessions, and had not been late. This caused the session not to be running as smooth as what was expected to be. Due to these hiccups, Paul only managed to serve the last efiler at 6.30pm as I told the Centre Manager that it is not nice to ask them to come back the next day, as people might forget about it. In the process of helping people to efile and solving the hiccups, I discovered that I should bring up this issue with regards to filing of tax returns for taxi drivers. I noticed that some taxi drivers or volunteers have put their ne...